Valuation of the option of abandoning ISO 9001 certification: an empirical study in Spain Academic Article 2014

http://www.tandfonline.com/doi/abs/10.1080/14783363.2014.929231?queryID=%24%7BresultBean.queryID%7D#.VIGHlzGG98E

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2014

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TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE Journal